Glossary

Auto Assignment

The auto assignment process picks a plan for newly enrolled members based on the member’s PCP.

Choice Counseling

The way Heritage Health answers questions and gives information on how to change a health plan.

Enrollee

A person who has Medicaid and is who has not yet been enrolled in a plan.

For-cause

An approved reason to change your plan outside Open Enrollment.

Heritage Health

Nebraska’s Medicaid Program.

Member

A Medicaid enrollee who is now enrolled with a Heritage Health plan.

Primary Care Provider

A medical professional chosen by the member to provide health care.